FAQs

What is your MOQ?

A: MOQ is 2000pcs.But we accept lower quantity for your trial order.

How long is the production lead time?

A: It takes about 45 days for MOQ.We have large production capacity,which can ensure fast delivery time even for large quantity.

Can I get Samples?

A: We provide existing samples for free.But a little sample charge for custom design.You need pay shipping cost.

Sample charge is refundable when order is up to certain quantity.We send samples by FedEx,UPS,TNT or DHL.

If you have carrier account,we will ship with your account.If not,you can pay the freight charge to our paypal.We will ship with our account.

How long is the sample lead time?

A: 7 days for existing samples. 15 days for custom samples,subject to your artwork.

What information do you need if I want to order products with our own design?

A: Tell us you requirement or provide your design in JPG,doc,AI or PDF format.Our in house designer will work our 3D drawing for your final approval.

How many colors are available?

A: We match colors with Pantone Matching System.So you can the Pantone color code.

Or we will recommend popular color for you.

What is your payment term?

A: Our normal payment is T/T 30% deposit after order signed and 70% against copy of B/L.

We also accept LC at sight.

What's the best way to contact you?

We are available via email here.